Hilton Lawrence Architecture cc
Room Information
Dear Guest/Guests:

Welcome to Savannah Park Luxury Self Catering Apartments On behalf of the team at Savannah Park, we extend to you a very warm welcome and trust your stay with us will be both enjoyable and comfortable. Please refer to the Rules and regulations as well as all important information that you will require whilst staying with us. In order to maintain high standards and improve our service, please take a moment to complete a guest questionnaire at the end of your stay. Best Wishes. Yours sincerely,

Internet - WIFI

Free Internet - WIFI

Check In / Check Out

Check – in are from 14h00 to 00h00. Check out time is 10H00. Positive identification as well as credit card used to book will be required to Check-In. (ID + Credit Card details to Check-In) Positive identification WILL be required.

Policies

No Cancellation, No refunds if less than 14 days prior to arrival.
Refunds, if agreed, are subject to a 10% administration fee.
Any cancellations that should arise will only be accepted if received in writing.

Rates

Rates are quoted per apartment per night in South African Rand inclusive of VAT.

Emergencies

If you need any additional assistance, please contact security via intercom. (Emergencies only).

Reservations

Reservation may be made by dialing 031 566 2213 or www.savannahpark.co.za

Non Smoking Policy

*Our hotel is 100% non-smoking.

Swimming Pool

Guests are invited to swim anytime between 06h00 to 21H00. Please do not leave children under 12 years unattended. Pool towels are available on request. Pool Depth : 1.75 Meters

Lost and Found

To report or claim lost articles please call: Anisha or Hamish: 073 336 1800 or 083 292 1019

Maintentance

Should anything in your unit need attention, please contact security, who will advise our offices accordingly.

Hotel Managers and Staff

Our Office Hours are Mon-Fri: 8:30am - 16:30pm. Sat - Sun: 08:00am -13:00pm

Parking

Complimentary parking , please refer to parking bay numbers assigned to your apartment. Park in your designated parking bays. Please travel at 10 km/h whilst in the Complex to avoid any incidents / damage. Please avoid excessive noise (car stereos) that may disturb other residence.

Pets

Strictly no pets allowed. If violated there will be a fine of R2000.00

Travelers Safety Tips

Your safety and security of your personal property is of concern to us. We urge you to take advantage of the following:
SAFE DEPOSIT BOXES: DO NOT LEAVE MONEY OR VALUABLES IN ROOM UNATTENDED. WE HAVE PROVIDED SAFES IN EACH UNIT; IT IS THE RESPONSIBILITY OF THE GUESTS TO ENSURE THAT YOUR VALUABLES ARE SAFELY STORED AWAY, NOTE THAT SAVANNAH PARK, ITS EMPLOYEES & MANAGEMENT WILL TAKE NO RESPONSIBILITY SHOULD YOUR VALUABLES NOT BE STORED AWAY SAFELY.

Keys

Safeguard your keys. Be sure to have hand it with Management upon departure. Do not leave it in your room or in the door. Do not leave keys with third parties.

Cancellations policy:
  • The guest, by signing this booking form, warrants that he/she is duly authorized to sign and bind his principal as well as each member of his accompanying party to these terms and conditions of residence and failing such authority, he agrees to be personally liable for all amounts arising from his residence as well as the residence of any member of this accompanying party.
  • Rates are quoted per apartment per night in South African Rand exclusive of VAT.
  • Check in times: 14h00 to 22h00. Early arrivals must be cleared with reservations beforehand.
  • Check out time: 10h00. The guests undertake to deliver the keys to Reservations office on site on departure.
  • Savannah Park Luxury Self Catering Apartments reserves its right to amend the rates at any time without notice.
  • Credit cards accepted at time of booking: Visa, MasterCard and American Express. Credit Card must be present on Check-In with ID
  • Credit card needs to be produced upon check in. If no credit card is produced guest is required to use an alternate credit card to process payment and to ensure all is in order before check in.
  • A 100% deposit is required, and will be included in the total amount due when making a reservation.
  • Visitors will not be allowed on site after 10 PM due to noise regulations
  • An extension of stay will be strictly subject to availability at time of request. Guests are advised to notify us as early as possible of any intended extensions periods. The same room may not be available.
  • Guests will be liable for any losses, damages and breakages to the apartment, inventory or furnishings and the cost thereof will be debited from the guest’s credit card or refundable rental deposit.
  • Smoking is NOT permitted in the apartments and will be subject to a fine of R1000.00 per occurrence.
  • The rental rates include: Housekeeping, electricity, water, DSTV, 24 hour security and parking.
  • The guest, by signing this booking form, hereby adheres to the rules of Savannah Park Luxury Self Catering Apartments and we reserve the right of admission in this regard.
  • Strictly no pets are permitted.
  • A maximum of 2 people are allowed in a 1 bedroom apartment.
  • A maximum of 4 people are allowed in a 2 bedroom apartment.
  • The owners , its agents, and/or employees is not liable for:
  • Any loss or damage to the property or possessions of any guests, resident or visitor , whether such damage was caused by fire, theft or otherwise , or by negligence or wrongful act , or omissions, of the owner, its agents and / or employees;
  • The death of and /or any personal injuries were sustained by negligence or wrongful act, or omission, of the owner, its agents and / or employee and /or the defective functioning of apparatus.
  • All persons entering the premises do so entirely at own risk.
  • Savannah Park Luxury Self Catering Apartments shall not be liable for any loss or damage, howsoever occurring, to the parties’ persons or property, in relation to injuries or loss suffered in these circumstances.
  • 1 Bed will allow a maximum of 2 visitors. 2 Bed will allow a maximum of 4 visitors
  • The parties hereby waive, on their behalf and on the half of their dependents and those whom they legally represent, any claim arising out of injury, loss or damage occurring to themselves or their property whilst on this property.
  • Apartments are not serviced on Sundays and Public Holidays.
  • No laundry is permitted on balconies.
  • Free Internet - WIFI
  • No Parties Allowed
Savannah Park - Self Catering Apartments
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